This posting outlines in brief an episode from late 2012 where two people employed by the arms length company Marketing Edinburgh (Gerry Farrell and Lucy Bird, respectively a marketing contractor and the CEO) had their careers badly damaged in unusual circumstances. The story is eight years old but it’s in the interests of good governance that there is a public record of what happened.
The difficulties that the pair were undergoing became public on the 14th of October 2012 with a report in the Sunday Herald. Following an advance presentation to councillors, various matters relating to a new advertising campaign had been anonymously passed to the paper. In particular former council leader Jenny Dawe and a number of opposition councillors had been asked their opinions of certain “catchphrases” from the campaign. The Depute Leader, Cllr Steve Cardownie, was also reported as having walked out of a presentation by Ms Bird. The campaign was described as being in “turmoil”. Anonymous sources spoke of a “huge amount of friction”. The Daily Record took up the story the next day with the heading “You lot must be off your Headinburgh”. Several other newspapers followed suit.
It was notable that the story was published nine days before the actual campaign launch.
On the 22nd of October the SNP group executive were briefed on developments by the group leader Cllr Cardownie under his Leader’s Report. It was minuted that “There had been some media coverage on the slogans to promote Edinburgh. A Burns [the council leader] and himself [Cllr Cardownie] had provided feedback to S-A Harris [a council officer] that the “logos” should be dropped. A Burns would be attending the winter launch the following day but to note that he was not in support of the campaign.” Whether this was Cllr Burns’ actual view is not clear as he didn’t appear to comment publicly on it at the time.
On the day after the launch, the 24th of October, the Scotsman still ran a positive article headed “Oscar nominated animators turn spotlight on Edinburgh advert”. The newspaper’s twitter account also promoted a link to the unusual, quirky and memorable animated advert which would be shown on TV in the lead up to Christmas. The ad featured the Edinburgh rap group Stanley Odd and cartoons created with input by animators who had worked on the film The Illusionist. It’s linked below for interest.
However a week later on 2nd November 2012 a new development (see here) was reported in the Scotsman: “Advertising guru Gerry Farrell suspended over Steve Cardownie ‘incredinburgh’ tweets”. A more detailed tabloid-style version of the same story was featured very prominently in the Evening News that day on the top of the front page and across two inside pages.
Farrell, a director of the Leith Agency, and the person who produced the campaign was in no doubt as to where the leaks were coming from. He had posted numerous highly insulting tweets accusing Cllr Cardownie of undermining the campaign. He stated that his agency had been asked, and agreed, to change one word (“Incredinburgh”) in the campaign but complained that details had been “anonymously leaked to the media just two weeks before the official lunch in what appeared to be a spoiling tactic”. According to Mr Farrell the word was only designed as a hashtag to “magnetise” social media comment for the campaign. It wasn’t mentioned in the rap.
Mr Farrell was suspended for many months and the backlash also cost Lucy Bird her job. Her demise was reported on the 15th of December 2012 in The Scotsman (see here) and in the Evening News with a rather lurid front page splash with the headline “Bird Stuffed by Turkey”. This was presumably intended to be clever and funny.
However, the most of the criticism of the campaign had come before the launch and based on leaked information supplied to a small number of people with the expectation that they would handle it appropriately. By contrast the content was immediately leaked. And again it was erroneously branded the “Incredinburgh Campaign” when there was no such campaign. Councillor Cardownie commented that “there was no whispering campaign”.
On the 15th of December the Scotsman reported that Ms Bird had sent emails to colleagues expressing concern about council interference in what was supposed to be an independent body. These internal emails were, once again, anonymously leaked to the press.
One SNP councillor who would ordinarily have been responsible for liaising with Marketing Edinburgh from his position as the Council’s Economy Convener was Tom Buchanan. He was also the only councillor to sit on the board of Marketing Edinburgh. However, Cllr Buchanan was very seriously ill for most of 2012 and had no involvement in the campaign. He was replaced by SNP Cllr Frank Ross on the 24th of September 2012, one month before the first leak.
A replacement campaign called This is Edinburgh came out a year or so later. One of the advertisements is linked here. It could fairly be described as following a much safer approach than the original.
The cost of the original aborted campaign was reported as being £300,000. The already poor reputation of the Council was, by association, further tarnished. The Council’s Chief Exec Sue Bruce stepped down on the 14th of December, the same day as Ms Bird, and neither her successor nor any other senior council officers ever joined the board again. Marketing Edinburgh was eventually closed down in early 2020 after all the board resigned when the funding from the council was heavily cut. The company was only founded in 2011, the year before the first political difficulties emerged.
In response to this blog post, Mr Cardownie reserved his rights to take legal action in future if he deemed that defamatory statements have been made against him.
[On a personal note, when Mr Farrell was suspended I raised my concerns with two senior SNP colleagues at the time; the then whip Cllr Gavin Barrie and Cllr Frank Ross the only councillor on the board of Marketing Edinburgh. My feeling was that there had been inappropriate SNP involvement in the campaign and that we as councillors had a duty to ensure that employees, including arms length company employees and contractors, were treated fairly and supported. But neither of them were minded to support me. I was the only SNP councillor to even express concerns to colleagues and, to the best of my knowledge, no opposition or other administration councillors expressed any support for Ms Bird or Mr Farrell or any concern about the propriety of what had happened.]